[smartly] how to send your JSON for troubleshooting

‘can you pastebin me your JSON?’

When using SMARTLY, sometimes in order to diagnose an issue we’ll need your dashboard JSON.

In this video, we show copying the JSON from the dashboard, updating it in SMARTLY, copying to clipboard, then creating a Burn on Read pastebin link. *Don’t click the link after sending it, as it self destructs like in mission impossible. :sunglasses:

NOTE: There are some instances where we’ll need your JSON before updating in SMARTLY. In those cases, simply do the first and last step… no updating in SMARTLY.

A post was merged into an existing topic: [smartly] bug report and support thread